Privacy Policy

Information We Collect

We collect information that you voluntarily provide when interacting with our services, including when you create an account, subscribe to newsletters, request support, or place an order. This may include:

• Contact details such as name, email address, postal address, and phone number.
• Account credentials and authentication metadata used to secure your access.
• Payment and billing information necessary to process a purchase.
• Communications you send us, including inquiries, reviews, and feedback.

How We Use Information

We process personal information to deliver and improve our services, fulfill orders, communicate product updates, and respond to support requests. Processing is grounded on our contractual obligations, compliance with legal obligations, and legitimate interests such as fraud prevention and service enhancement.

We may also use your information to:

• Send transactional messages about your account, order status, or requested updates.
• Provide personalized experiences and recommend relevant products.
• Analyze usage to understand how visitors interact with our platform and to improve navigation.
• Comply with legal obligations and respond to lawful requests.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to remember preferences, maintain secure sessions, and measure performance. You can control cookie settings through your browser or device settings, but disabling cookies may limit certain features.

We may also use third-party analytics providers to aggregate usage data. These providers may collect information such as device identifiers, IP addresses, and pages visited to help us enhance the platform.

Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

We maintain administrative, technical, and physical safeguards intended to protect personal information from unauthorized access or disclosure. While no system can guarantee absolute security, we continuously review and improve our measures.

Your Rights

Depending on your jurisdiction, you may have rights under applicable privacy laws, including the right to access, correct, or delete your personal information, and the right to object to or restrict certain processing. You may also have a right to receive a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at info@alesnar.shop. We will respond in accordance with applicable legal requirements and verify your identity before fulfilling any request.

Contact Information

If you have questions about this privacy policy or our data practices, please reach out to our team at:

Alesnar Car Music Store Vienna

Linzer Straße 407, 1140 Wien, Austria

Email: info@alesnar.shop